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UnboxChat
The WhatsApp Business panel for teams, on the official Cloud API.
UnboxChat gives your whole team one inbox for WhatsApp customer chats, plus broadcasts, automation and an AI chatbot, all on the official WhatsApp Business Cloud API, so your number is not at risk from unofficial tools.
Built for the way you work
Shared team inbox
Open, mine, unassigned and resolved views, chat assignment, private notes and quick replies.
Broadcast campaigns
Pick an approved template, choose an audience, send or schedule, and track delivered, read and reply counts.
Template manager
Create templates, submit them to Meta, see approval status and rejection reasons, and send a test.
Keyword automation and AI bot
Exact, contains and starts-with rules, and a chatbot that answers from your FAQs and documents, then hands over to your team.
API and webhooks
Send messages from your own software with an API key and receive signed events on your server.
Forms, catalog and analytics
Collect leads and orders inside WhatsApp, share products, take payments and watch response times.
Who it is for
Retail and D2C brands, logistics companies, real estate teams, schools and any business that talks to customers on WhatsApp every day.
- Product
- UnboxChat
- Category
- WhatsApp automation platform
- Website
- unboxchat.com
- Built by
- Growable Digital Solutions
Up and running in three steps
Connect your WhatsApp Business number with Meta login
Set up templates, keywords, forms and the AI bot
Launch campaigns, reply as a team and track results
Plans for UnboxChat
Plan details as published on the product website.
Starter
- 3 team members
- 2,000 contacts
- 5 broadcasts per month
Growth
- 10 team members
- 25,000 contacts
- 30 broadcasts, API and webhooks
Scale
- 30 team members
- 2,00,000 contacts
- Unlimited broadcasts, API and webhooks
Plan fees are in INR plus applicable taxes. WhatsApp conversation charges are billed by Meta directly to you, with no markup from UnboxChat.
UnboxChat: common questions
Is UnboxChat built on the official WhatsApp API?
Yes. It uses the official WhatsApp Business Cloud API from Meta, so your number is safe from the bans that come with unofficial tools.
Who pays Meta for conversations?
You pay Meta directly at their published rates. UnboxChat only charges the monthly plan fee.
Do I need a developer to set it up?
No. Connecting takes a few minutes with Meta login. Developers can use the API and webhooks if they want to integrate further.
Want UnboxChat for your business?
Visit the product website, or tell us about your situation and we will help you decide.
- Reply in one working dayA real person, not a script
- Written scope and estimateBefore you commit to anything
- Built in stagesA demo every few weeks