Side by side
| The WhatsApp Business app | UnboxChat | |
|---|---|---|
| Team access | One phone, a few linked devices | Shared inbox for many agents |
| Broadcasts | Limited lists | Campaigns with approved templates |
| Templates | Quick replies | Template manager |
| Automation | Basic away and greeting messages | Keyword automation and an AI chatbot |
| Integrations | None | API and webhooks |
| Forms, catalog and payments | Catalog only | Forms, catalog, payments and analytics |
When the whatsapp business app is enough
- One or two people answer all chats.
- You send few or no broadcasts.
When UnboxChat makes sense
- Several agents need to answer from one number.
- Software should send messages for you.
- You run regular broadcast campaigns.
Our view: use the simplest tool that works. When it stops working, you will know. See UnboxChat or book a call.
Questions
What does UnboxChat cost?
Plans start at ₹999 per month for 3 team members. Message charges from Meta are separate.
Do I need a new number?
The number must not be active on the regular WhatsApp apps, or you must migrate it. We guide you through this.
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